Frequently Asked Questions
Custom products
Can you create something from a photograph?
Yes. We can use photographs as references for people, pets, buildings and other objects. The exact workflow depends on what you want created.
How many photos do you need?
Usually multiple clear photographs from different angles produce better results. We'll tell you what we need after reviewing your project.
Will it look exactly like the person?
Custom sculptures are artistic 3D interpretations. We aim for recognisable features and proportions, but exact photographic replication isn't guaranteed.
Can I see the design before you print it?
Yes. For eligible custom projects, you'll receive a digital preview before production.
Can you change the design after I approve it?
Changes after approval may involve additional design charges depending on the scope.
Materials
What material do you use?
We select the appropriate printing technology and material based on the product, size, detail and intended use.
Can you paint the models?
Yes. Selected products can receive hand finishing or painted finishes.
Can you make large objects?
Yes. Large objects can be produced as multiple sections and assembled where appropriate.
Shipping
Do you ship across India?
Yes.
How long does an order take?
Production time depends on the product and complexity. Custom projects generally require additional design time before manufacturing.
Can I request an urgent order?
Yes. Contact us with your required date. Rush production may be available depending on our production schedule.
Business
Do you accept bulk orders?
Yes. We work on small and larger production runs.
What's your minimum order quantity?
It depends on the product. Some business projects can start from a small quantity.
Can you manufacture from our CAD files?
Yes, provided the files are suitable for production. We can also help prepare or modify models where required.
Can you create a prototype before bulk production?
Yes. For most bulk projects, we recommend approving a prototype before the full production run.